SHIPPING & RETURNS
SHIPPING POLICY
We are committed to delivering quality fitness products directly to your door as quickly and efficiently as possible.
1. Order Processing
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. You will receive a confirmation email once your order has been placed.
2. Shipping Times
Estimated delivery times are:
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Standard Shipping: 5–8 business days.
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Express Shipping: 2–4 business days.
Please note that delivery times are estimates and may vary depending on your location and unexpected shipping delays.
3. Shipping Costs
Shipping costs are calculated at checkout based on your location, order size, and selected shipping method. Any available free shipping promotions will be clearly displayed at checkout.
4. Order Tracking
Once your order ships, you will receive an email with tracking information so you can follow your package until it arrives.
5. Delayed or Lost Packages
We are not responsible for delays caused by shipping carriers, weather conditions, or other circumstances outside our control. If your package appears lost or has not arrived within the estimated delivery window, please contact our customer support team.
6. Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information at checkout. We cannot guarantee address changes once an order has been processed.
7. Contact Us
If you have any questions about your shipment or need assistance with an order, please contact our customer support team.
Thank you for choosing [Your Business Name]! We’re excited to be part of your fitness journey.
RETURN & EXCHANGE POLICY
Return & Exchange PoliAt Limitless,customer satisfaction is our priority. We want you to feel confident with every purchase. If something isn’t right, we’re here to help!
1. Return Window
Customers have 30 days from the date of delivery to request a return or exchange.
2. Return Eligibility
To qualify for a return, products must:
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Be unused and in their original condition.
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Be returned with original packaging and tags.
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Include proof of purchase or an order confirmation.
For health and hygiene reasons, certain personal fitness products may not be eligible for returns if opened or used.
3. Exchanges
If you receive a damaged, defective, or incorrect item, contact our support team within 7 days of delivery. We will work with you to arrange a replacement or exchange at no additional cost.
4. Refunds
Once your returned item is received and inspected, we will notify you whether your refund has been approved.
Approved refunds will be issued to your original payment method within 5–10 business days. Your bank or payment provider may require additional time to process the refund.
5. Return Shipping Costs
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Original shipping fees are non-refundable unless otherwise required by law.
6. Non-Returnable Items
The following items may not be eligible for returns:
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Used or damaged fitness equipment.
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Opened personal hygiene products.
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Clearance or final-sale items, where permitted by law.
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Gift cards.
7. How to Start a Return
To request a return or exchange, contact our customer support team with:
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Your order number.
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The item you wish to return.
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The reason for your return.
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Photos of the product if it is damaged or defective.
Our team will provide instructions for the next steps.
8. Contact Us
Have questions about a return or exchange? Reach out to our customer support team, and we’ll be happy to assist.
Thank you for shopping with [Your Business Name]. Your satisfaction and fitness journey matter to us!